MONITOR · TRACE · EVALUATE · AUDIT

AI Observability

Monitoring, tracing, evaluation, and audit for every agent and workflow — every action logged immutably, token, cost, and latency visible, quality and hallucination measured — so organisation-wide AI stays accountable.

Trace Every Action

End-to-end tracing of agents and workflows — every step, tool call, and decision captured so you can see exactly what happened.

Cost, Token & Latency Visibility

Live visibility into token usage, cost, and latency across agents and workflows, so AI spend and performance stay under control.

Quality & Hallucination Evals

Continuous evaluation of output quality and hallucination, so you measure whether AI answers can be trusted — not just that they ran.

Definition

AI observability (also called LLM observability) is the monitoring, tracing, evaluation, and audit of AI agents and workflows in production. On the AI OS it means every agent action is captured in an immutable audit trail with actor and IP context, token usage, cost, and latency are visible end to end, and outputs are continuously evaluated for quality and hallucination — so organisation-wide AI stays accountable, debuggable, and under control.

You cannot govern what you cannot see. As agents and workflows act across the organisation, you need to know what they did, what it cost, how well they performed, and whether their answers can be trusted. AI observability gives the AI OS that visibility: full traces of every agent and workflow step, immutable audit of every action, live token, cost, and latency metrics, and quality and hallucination evaluations. It is the same machinery that powers governance and compliance — turning AI from an opaque black box into an accountable system you can monitor, debug, and prove.

Where it fits

AI Observability in the Scrydon platform

One integrated, sovereign architecture. Here is where AI Observability sits — highlighted against the full stack it works with.

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SEE WHAT YOUR AI DOES

Monitoring, tracing, evaluation, and audit

AI observability instruments every agent and workflow on the platform. Each action is traced and logged, performance and cost are measured, and outputs are evaluated for quality — so the people accountable for AI can see what it is doing, why, and how well, in real time and after the fact.

  • Distributed tracingFollow a request across agents, tool calls, and workflow steps end to end, so failures and slow steps are easy to pinpoint.

  • Immutable auditEvery agent and workflow action is logged immutably and queryably, with full actor and IP context and sensitive fields redacted.

  • Cost and performance metricsToken usage, cost, and latency are tracked per agent, workflow, and model, so spend and SLAs stay visible.

  • Quality and hallucination evalsOutputs are evaluated for accuracy, grounding, and hallucination, so quality is measured continuously rather than assumed.

WHY IT MATTERS

Accountable AI at organisation scale

When AI runs across the whole organisation, opacity is a risk: undetected drift, runaway cost, silent failures, and answers no one can trace. AI observability removes that opacity. The same immutable audit, tracing, and evaluation that keep AI debuggable also make it accountable — providing the evidence governance and compliance require, and the visibility teams need to operate AI safely. Observability is what lets you trust organisation-wide AI in production, not just in a demo.

FAQ

Frequently asked questions

What is AI observability?+
AI observability (also called LLM observability) is the monitoring, tracing, evaluation, and audit of AI agents and workflows in production. On the AI OS, every agent action is logged in an immutable audit trail with actor and IP context, token usage, cost, and latency are visible end to end, and outputs are continuously evaluated for quality and hallucination — so organisation-wide AI stays accountable.
How is LLM observability different from traditional monitoring?+
Traditional monitoring tracks system health — uptime, errors, latency. LLM observability adds the dimensions unique to AI: tracing multi-step agent reasoning and tool calls, tracking token usage and cost, and evaluating output quality and hallucination. It answers not just whether the AI ran, but whether its answers can be trusted and what they cost.
Can I track AI cost, tokens, and latency?+
Yes. The platform tracks token usage, cost, and latency per agent, workflow, and model, so you can see exactly where AI spend and time are going and keep performance within your SLAs — making runaway cost and slow steps easy to spot and control.
How does observability help detect hallucination?+
Outputs are continuously evaluated for accuracy and grounding, and because answers are grounded in your ontology with citations and provenance, each one can be traced back to its sources. That makes hallucination measurable rather than anecdotal — you can quantify quality and catch drift before it reaches users.
Is there a complete audit trail of agent actions?+
Yes. Every action by an agent or workflow is logged in an immutable, queryable audit trail with full actor and IP context, sensitive fields redacted, and defined retention. This is the same audit machinery that underpins AI governance and compliance, so observability and accountability come from one source of truth.

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